Welcome to www.suninfotech.sg (hereinafter referred to as “Sun Infotech” or “the Platform”). This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website.

Shipping Methods:

a. Sun Infotech offers various shipping methods for delivering your orders, including standard shipping, expedited shipping, and international shipping options.

b. The available shipping methods may vary depending on your location, the shipping address, and the products in your order.

Shipping Rates:

a. Shipping rates are calculated based on factors such as the shipping method selected, the weight and dimensions of the package, and the destination address.

b. Shipping rates will be displayed during the checkout process before you finalize your order.

Processing Time:

a. Orders are typically processed and shipped within 3-5 business days of the order being placed, unless otherwise stated.

b. Processing time may vary depending on product availability, order volume, and any special requests or customization.

Delivery Time:

a. The estimated delivery time for your order depends on the shipping method selected and the destination address.

b. While we make every effort to ensure timely delivery, please note that delivery times may be affected by external factors such as weather conditions, customs delays, or carrier issues.

Order Tracking:

a. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

b. You can track the status of your order by using the provided tracking number on the carrier’s website or through our website’s order tracking feature.

Shipping Restrictions:

a. Sun Infotech may not be able to ship certain products to certain locations due to legal restrictions, import/export regulations, or other limitations.

b. If your order cannot be shipped to your location, we will notify you as soon as possible and provide alternative options if available.

International Shipping:

a. Sun Infotech offers international shipping to select countries. International orders may be subject to additional customs duties, taxes, or fees imposed by the destination country.

b. Customers are responsible for paying any customs duties, taxes, or fees associated with their international orders.

Shipping Damage or Loss:

a. In the event that your order arrives damaged or is lost during transit, please contact our customer service team immediately for assistance.

b. Sun Infotech will work with the shipping carrier to resolve any issues and may offer a replacement, refund, or other resolution as appropriate.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at suninfotechsg@gmail.com.

By placing an order on www.suninfotech.sg, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.